Message From the District Manager
Hurricane IKE was the third most destructive hurricane to ever make landfall in the United States killing at least 194 people and causing in excess of 24-billon dollars in damage. The storm reached the Houston ship channel on the morning of September 4, 2008 with maximum sustained winds of 145 mph.

I have never seen anything like it in my 24-year insurance career. What impressed me the most about the storm is what took place within the first 36-hours after impact. Employees, agents and district managers from around the state of Texas banded together to not only help our customers who were left without homes, electricity or food…but we helped anyone who needed assistance. Claims adjusters were in San Antonio, Texas 3-days prior to landfall preparing to disembark to the hardest hit areas to immediately respond to customers in need.

Within 24-48 hours after the storm, we had generators, huge Claims RV’s and tents in highly visible areas to start the claims process. By September 17th, our company had